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Technical Writer

Marketing and Communications

Our fast-growing cloud infrastructure works closely with developers and IT professionals. The successful applicant will be responsible for creating technical documents and manuals, explaining complex information in a clear and concise manner and working with our development teams. If you have any previous experience as a Technical Writer in the software, network or cloud field, or if you have good knowledge about these items and possess the ability to write in both Persian and English, we encourage you to submit an application.

This role is required to:

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights in order to increase users’ comprehension, using photographs, drawings, diagrams, animation, and charts
  • Determine the needs of end users for technical documentation
  • Review competitors’ documentations and online walkthroughs
  • Work with technical staff to make products easier to use and thus need of fewer instructions
  • Organize and write supporting documents and samples for products
  • Select appropriate medium for audience in messages, such as manuals or online videos
  • Standardize content across platforms and media
  • Gather usability feedback from customers, designers, and manufacturers
  • Revise documents as new issues arise
  • Blog about products, services, user experience, or showcases
Requirements
  • Holding BS in CE, CS, Math or having related equivalent experience
  • Experienced in Linux/Unix systems
  • Minimum 2 years of same industry experience as an effective technical writer, blogger, or podcaster
  • Strong English comprehension and writing skills
  • Excellent team-work abilities
  • Proven ability to quickly learn and understand complex topics
  • Previous experience in writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for details
  • Experienced in working with engineers to improve user experience: design, UI
  • Help technical team to refine content and create visuals and diagrams for technical support

Preferred Qualifications

  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the systems development life cycle (SDLC)
  • Previous software development experience
Benefits
  • Flexible working hours
  • Appropriate and on-time payment
  • Stock options for all employees
  • Talented colleagues and interesting work environment
  • Supplementary health insurance
  • Generous low-interest loans to employees
  • Various on-site entertainments